Question by bigdogchris:
How do I make an auto insurance claim for scratches through auto owners?

I purchased a used automobile a few months ago that had a near flawless finish. Over the past few months it’s been scratched several times by my nephew on his bike. We have talked and now I need to file a claim with my insurance. The marks are everywhere, back of the trunk, right rear quarter panel, hood, left rear quarter panel.

The problem is, before I knew I could claim damages, I used a touch up kit to cover the scratches and gouges so they are hard to see. But I could still take photos of them as they stand now and probably get a letter from the salesman, proclaiming the condition that he told it to me in. What else do I need to file a claim with Auto Owners? Yes, I have full coverage, including comprehensive.


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Answer by yakngirl
You need to call your insurance company and open a claim. They might send an independent adjuster, but as it’s just scratches, I doubt it. They will probably tell you to take it to a shop that will fax the estimate to them. They have a list of how much the fixes should cost and as long as the estimate is within the limits, you should be okay. You will have to pay any deductible and they will want to know how the damage occurred. Also, if the damage occurred while the automobile was parked in a driveway, they might want the owner of the home to use their homeowner’s insurance to settle the claim.

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