Posts tagged info

Question by justice4008:
car repossession, change of address, lienholder insurance info?
I moved from MN to CA, changed insurance companies and forgot to notify the automobile lien holder of my address change. One year later, my automobile just got repossessed because the lien holder did not have information of proof of insurance and sent notices to my last known address, so they added their own insurance and raised my monthly automobile payments. I was not aware of the defaults due to the higher automobile payment rates, as automatic monthly withdrawals in the same amount were made for the past year: looking at the statements online, everything looked normal. When I was insured in MN, I never had to notify the lien holder that I had continuous proof of insurance, as my old provider did it on its own. When I came to CA, the insurance broker maybe did not even ask about the lienholder and for sure did not communicate with it. Should the lien holder have tried another way to contact me, such as via my bank, and should the CA agent have inquired about and sent the info to lienholder?
Ok, it is good to see the range of perspectives.

Detail highlights, I suppose it might help others looking for answers:
- change of address: I called a few times at the beginning to change the address but the line was always busy–the ideal answer as someone else pointed out–send a letter in writing if calls do not get through and there is no on the web change of address box.
– yes, if the agent knew about the lien holder, the standard practice is to notify the lien holder; however, my question was who has to raise the issue, would an agent as part of her job ask about any lien holder/loss payee or is it up to the client?
- re: partial payments, not sure if acceptance prevents repossession, good question.
- the other question: are people liable if they did not know they owed the money? but it goes back to notice and address change.
- another Q: the lender stated it will not reinstate the loan, not because of wrongdoing, but because they do not want to loan in CA as they are in MN.

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