Posts tagged many

Question by Jessica:
How many laws are these telemarketers breaking?
My boyfriend doesn’t have health insurance and for a while we have been ordering his medication from a certain US website that grants on the web physician consultations to prescribe and ship what he needs for much cheaper than what a regular physician and prescription would cost (just to verify, this is for medication that is legal to order on the web as it is not scheduled).

So recently another company that sells the same medication has been calling my cell phone (he used to have the number but I took it 5 months ago). Over the last three months they have called about 6 times while I am at work asking for him. Each time I state I am at work, cannot be getting calls, that the number is no longer his, and i ask them what it’s in reference to. Each time they mention the prescription that he ordered and offer it at such and such a discount that will make it cheaper than what he paid for it last time. At the end of each I tell them he is not interested and please place my number on their do not call list.

Today they called again and we went through the same ordeal around 3 pm. Then at about 9:15 pm they called back. I know they are not supposed to call after 9 and by this time I was frustrated so I asked the guy to talk with a supervisor and he just kept trying to pitch me and offer his extension. I kept pressing for a supervisor and the guy got rude with me before hanging up. I am calling them Monday to talk with a manager and I want to know just how many guidelines/laws were broken.

1. Calling after 9 my time even though their excuse was that they are 3 hours behind.
2. I read once that they are not supposed to call cellphones and I am assuming they were using an auto-dialer because they kept saying that they do not control what number pops up.
3. They told me his prescription – is not that supposed to be private information?
4. Aren’t they not supposed to have his prescription information in the first place?
5. Can they call twice in one day? Especially after I told them not to?
6. I specifically asked to be put on their do not call list at least 6 times previously…
7. Am I missing anything/is this accurate?

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