Posts tagged Progressive

Question by just another statistic:
Progressive auto insurance accident fixes and do they screw people over and not fix what is damaged?
I was in an accident, my automobile hydroplaned off the road and I spun and hit few concrete barriers while in 4wd drive, also damaging the rear end. I reported the accident to my ins., they contacted me the next morning and told me to drop the jeep off (on 1/22/08) at the Progressive claims building for the estimate & fixes (they did not tell me I could take it to another shop, or get a second opinion. nothing). I told them 4wd is acting funny (I do not know, is it possible 4wd got damaged)? They called me later to tell me that only cosmetic damage was done, and it will be done next week. I looked on the web & read their estimate. They are using NON-oem parts, I was not informed this nor am I happy about it. I am afraid it will affect my manuf. warranty. Basically what I want to know is: Will it be ok 2 take it to a Jeep dealership for a 2nd view after they repair it, or am I going to get screwed over & get a automobile that doesn’t work right; then have no way of proving they did not fix all damage
Response to first question. So, I am thinking progressive has probably started on the repairs. So when I take it to the Jeep dealer(after fixes more likely), they should be able to tell me anything missed and report it to progessive. Then progressive has to fix it, if they do not I should call to report them?

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